Excellent customer service
Stayed here for 5 nights, an immediate warm welcome was given by the lovely receptionist and indeed all receptionists were lovely.
The room was really modern and tastefully decorated and extremely spacious
The food was excellent in the bar, great atmosphere , service was beyond what you would expect, very polite and attentive, especially Sean and the girl with the dark hair.
If I were to be a tiny bit more pick I would say the housekeeping for bedrooms could be improved but that is just a small detail in a hotel I was extremely impressed with.
Will recommend to friends travelling.
Trip Advisor September 2018
Beautiful hotel, wonderful staff, 100% recommend
Visited the hotel for a wedding at another hotel and loved this hotel. It was also my one year anniversary with my partner just before so as a surprise I asked for the room to be made romantic on arrival which was done free of charge and exceeded my expectations! Beautiful hotel and the most comfortable bed! Staff were welcoming, helpful and did everything possible to accommodate us.
Booking.com September 2018
ABSOLUTLELY STUNNING HOTEL AND STAFF
I have just returned from staying in Treacys Oakwood with my husband and 2 kids. It truly is a superb hotel with such fabulous staff. Each staff member could not been have nicer- they really are such an asset to an already special hotel. The decor of the hotel is so luxurious. We ate each night in the bar and the food was simply delicious as was breakfast. I will definitely return to this hotel and am delighted it is part of the Treacys Hotel Group- Well Done to the Treacy family for keeping the good work up.
Tripadvisor August 2018,
Excellent staff and great value for money. Food in bar was lovely.
The staff are excellent in this property. There was two lovely ladies at reception on Friday evening and they went out of their way to help us. I didn't catch their names but it was lovely to deal with them. It just made the hotel. Both managers in the bar & restaurant were lovely. Gave us great recommendations. Its lovely to be dealt with by friendly people that can't do enough for you. Great value for money.
Booking.com August 2018
We stayed for two nights at this hotel and had the most relaxing weekend. Thanks to the wonderful staff there, from the moment we checked in the staff were so helpful, and so accommodating there was nothing we could fault. We will definitely be back. Thanks to Cathrine and Paige and all the staff for making our weekend so special!
Tripadvisor August 2018
Thanks for the delicious dinner, the warm welcome and attentive service from all the bar dining staff last evening
A last minute decision to go out for supper became a great night out at The Oakwood. The food was first class, generous, well presented by interested and friendly staff. Delighted with the experience and will be back again very, very soon!
Tripavisor July 2018
SIMPLY THE BEST & YES BETTER THAN ALL THE REST
I had an unexpected stop recently in Shannon & we went to this hotel...what a visit I had, it was fantastic!! The hotel is awesome, I loved the decor but what I loved more were the staff here and how they worked together as a team, it was something to see. I spent a lot of time in the bar which was where all the action was as they were non stop cos the joint was heaving but they were all smiling and laughing with all the customers and themselves, I could see that they not only were professional in their jobs but genuinely loved what they do. It all made sense when I was speaking to one of the ladies who was washing up cups and entertaining me and her other colleague as I said to her that I thought the staff were just amazing the way they were doing their jobs and she pointed to a lady behind the bar and said 'that woman is the reason why, she is our General Manager and leads by example and working for her is a pleasure' which I could plainly see as she was getting dug in too!! The food was really good and the beer was ice cold. I hope to be able to one day go back to this hotel as I have never felt so welcome, it was like I was an old friend coming home. I can see that even though these folks aren't family they have a bond as strong as if they are and treat you like you are one of them. Thank you all for such a great stay, it meant so much to all of us
Best Place to Stay in Shannon Area
After being bumped from another hotel and moved to Treacys Oakwood during my April 2017 tour, it's become my new favorite hotel while touring the west of Ireland. Every single employee was kind, courteous, helpful and FUN. The rooms are fabulous, in decor and function. Even though there were many day conferences going on at this busy hotel, none of it impacted our stay. Every guest and visitor was treated like royalty. The front desk was particular helpful with computer questions, booking taxis and buses, and giving advice on places to visit. The short walk to the nearby shopping center was exceptionally helpful upon arrival for last minute items to purchase. I will return and highly recommend this hotel!!!
Tripavisor May 2018
Extremely accommodating hotel
My husband and I arrived at the Shannon airport and took the chance to see if we could check in early. They made it happen and just being able to freshen up and take a nap made all the difference. They helped start off our trip on the right foot. The food at the restaurant on site was delicious!! Breakfast was spot on as well. And the hotel is just beautiful! A great place to stay if you’re near the airport.
Tripadvisor April 2018
Charity Fundraiser Event Friday April 13th
A great night at this most welcoming of venues- staff helpful and courteous which put the charity's supporters at their ease and in a generous, giving mood! Would be very happy to use The Oakwood again and recommend it highly.
Tripadvisor April 2018
A welcoming hotel
A great experience staying in this hotel. Staff are exceptional, great service. We had dinner in the restaurant & the staff were very informative of all that was on the menu. A lovely warm atmosphere in this hotel. A great place to stop in for breakfast when taking an early flight from Shannon airport
Tripadvisor December 2017
I cannot say enough about this hotel and staff. We had a early flight in to Shannon and when we landed about 6am. My husband was beat. He tried to power through but it was obvious by 8am is was miserable. We went to the hotel just to see if we could check in early. The front desk had the housekeeping staff clean our room next and let us check in by 10:30 he was napping so we could enjoy our afternoon and evening. They didn't have to do that, and we didn't even call ahead. They set the tone for the rest of our trip and we were truly grateful. Breakfast was good and the room met our needs. Everyone was more than pleasant and willing to help us out. Very close to the Shannon airport and local attractions.
Tripadvisor September 2018
"Sarah & Steve's Wedding Day "
We had our daughter and Son in Law wedding on the 17th September 2016. Hospitality from the management and staff were outstanding with excellent mannerism. The transformation being carried out in refurbishing the place is luxurious, wish all good wishes for the future.
Beautiful modern hotel. Easy to find off the motorway. Hotel has good WiFi. Plenty of parking. Are both night's in the hotel and food is very good. Staff are very friendly, service was excellent even though the hotel was quite busy. Not much to do in shannon but it is a great base to visit the cliffs of moher and the burren.
Would definitely recommend.
Stayed July 2016, travelled as a couple
"The Oakwood Hotel is a Rising Star"
We booked to attend a local wedding and were given one of the many newly refurbished rooms. When we turned the key and walked in we were absolutely blown away by what greeted us. A stunning suite comprising of two rooms, a bedroom with a four poster bed (really comfy) and an adjoining relaxing area. Fabulous décor and furniture throughout. We felt like we were in a 5 Star Resort. It was the honeymoon suite (O'Brien Suite) but my parents who stayed in another room were equally impressed. The newly refurbished foyer and bar were relaxing and stylish and we were made feel completely at home by the friendly staff who could not do enough for us during our too brief a stay. Breakfast was freshly cooked to perfection and super tasty. Could not recommend a visit highly enough. You will not be disappointed. A resurgent Gem. Keep up the good work guys.
Stayed September 2016, travelled as a couple
We stayed only one night, but found the hotel staff delightful. So friendly and helpful. Great service and food in the bar area. Delicious breakfast. We stayed in the refurbished newer rooms and found them to be very comfortable and inviting. Best deal so close to the airport.
Stayed September 2016, travelled with family
I stayed in the Oakwood on the 22nd of September for 2 nights. I had a great experience, the room was clean and we'll decorated and the staff were friendly and helpful. The food was of an excellent standard. The full irish breakfast was very tasty with generous portions. Our waitress Sinead was attentive and cheerful with a good knowledge of the local area. I enjoyed my stay and will definitely visit again.
Stayed September 2016, travelled with friends
“Wow what a amazing weekend !! The best hotel I have stayed at in a long time!!”
The hotel has been totally transformed , the last time I stayed her was early this year , I cannot believe the changes, the hotel was the host hotel for The Clare Rally , weekend ,
It also had a big what appeared to be a local wedding I got a glimpse of the Ball room it is simply gorgeous it was set up like a fairy tale !, new bedroom was fantastic 5star,
Bar / bistro packed out hard to get a table , when I got seated the service was excellent and the food was amazing cooked to perfection, Saturday evening they had this amazing piano player / singer in the bar it was extreme fun at its best,
Staff were wonderful especially Breda looked after me so well,
Defo will be back with the family in the near future, nothing was a problem in this hotel and to boot had super WI Fi ,
Well done keep up the great work.
“Enjoyed our stay very much”
We had a wonderful stay at Oakwood; we arrived in Ireland in the morning and we were allowed to check in early with no extra charge. All of the staff that we had dealings with were friendly, welcoming and very helpful. The rooms are large and comfortable and the location is convenient to the airport. We would stay again and recommend the Oakwood to anyone visiting Shannon.
Stayed September 2016, travelled as a couple
“Great hotel and noce people.”
A great place to stay near Shannon airport. Quiet and large rooms. The personnel is very nice and helpul. I had some problems with my old Nokia mobile and the did their best to help. Even printed bus informations that I needed.
Stayed September 2016, travelled with friends
Chris Ryan reviewed Oakwood Hotel — 5 star
Absolutely thrilled with the hotel and it's transformation. We had our wedding here on Friday 26th August and the hotel was looking simply beautiful. All the staff were very friendly and we're a pleasure to deal with. From start to finish for our wedding eveything was perfect. Exactly what we asked, we got it and ye went above and beyond for us. Once again every aspect was flawless. Thank you very much and we look forward to many more occasions to celebrate at a wonderful venue. Chris& Claudia Ryan.